JEKASupport

Version 1.4 — in force since October 2, 2026. If you accepted this policy inside a JEKA application, the version you accepted there governs. All policies

JEKASOFTWARE.COM WEBSITE TERMS OF USE

Version 1.4 • Effective Date: October 2, 2026

JEKA Software, Inc., a Delaware corporation ("JEKA," "we," "us," or "our"), owns and operates the website located at https://www.jekasoftware.com, together with its subdomains and any pages JEKA operates under the jekasoftware.com domain (the "Site"). These Terms of Use (these "Terms") govern your access to and use of the Site. By accessing or using the Site, you agree to be bound by these Terms on behalf of yourself or the entity you represent, and you represent that you have the authority to bind that entity. You must be at least 18 years old to use the Site. If you do not agree to these Terms, you may not access or use the Site. Any additional guidelines or rules that JEKA posts on the Site for particular features are incorporated into these Terms by reference.

1. Scope; the Platform Is Governed Separately

1.1 The Site Only. These Terms govern only the Site, which is JEKA's informational and marketing website. They do not govern the MyWatchtower platform, including without limitation its web application, entry kiosks, cameras, mobile applications and MyWatchtower Live Assist (collectively, the "Platform").

1.2 Platform Documents Control. Your use of the Platform is governed by the MyWatchtower Terms of Service & End User License Agreement (the "Terms of Service") and the MyWatchtower Disclaimer (the "Disclaimer"). In the event of any conflict between these Terms and either of those documents with respect to the Platform, that document controls.

1.3 Nature of JEKA's Business. JEKA provides visitor management, entry processing and access-control software. JEKA is a technology provider, not a security, guard, or protection service. No product name, service name, or marketing description modifies this Section. Nothing on the Site creates, and nothing on the Site may be construed as, an undertaking by JEKA to provide any such service.

2. License to Use the Site; Intellectual Property

2.1 Limited License. Subject to your compliance with these Terms, JEKA grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Site and to view, download and print pages and materials from it solely for your own personal or internal informational purposes, including without limitation evaluating JEKA's products and services. You must keep intact every copyright and other proprietary notice on any copy you make.

2.2 Restrictions. Except as expressly permitted by Section 2.1, you may not: (a) sell, rent, lease, license, sublicense, distribute, republish or otherwise commercially exploit the Site or its content; (b) modify the Site or its content or create derivative works from them; (c) frame or mirror any part of the Site; or (d) use the Site or its content to build a similar or competing product, service or website.

2.3 Ownership. The Site and its content, including without limitation text, graphics, logos, images, page designs, software and their selection and arrangement, and all intellectual property rights in them, are owned by JEKA or its licensors. © 2023-2026 JEKA Software, Inc. All rights reserved. "JEKA," "MyWatchtower" and the associated logos are trademarks of JEKA Software, Inc. Other names and marks on the Site are the property of their respective owners. These Terms transfer no right, title or interest in the Site or its content to you, and JEKA reserves all rights not expressly granted in these Terms.

2.4 Feedback. If you send JEKA feedback or suggestions about the Site or its products, you grant JEKA a perpetual, irrevocable, worldwide, non-exclusive, fully paid, royalty-free license to use, copy, modify and otherwise exploit that feedback for any purpose, without attribution or compensation to you.

3. Acceptable Use

3.1 Lawful Use. You may use the Site only for lawful purposes and only as these Terms permit.

3.2 Prohibited Conduct. You will not, and will not attempt to: (a) impersonate any person or entity, or misrepresent your identity or affiliation; (b) submit false, deceptive or misleading information; (c) send spam, chain letters or other unsolicited communications; (d) defame, abuse, harass or threaten any person, or otherwise violate the legal rights of others; (e) upload or transmit viruses, malware or other harmful code; (f) gain unauthorized access to the Site, to other users' information, or to any system or network connected to the Site; (g) interfere with or disrupt the Site or the servers and networks that host it, including without limitation by a denial-of-service or distributed denial-of-service attack; (h) place an unreasonable or disproportionately large load on the Site's infrastructure; (i) access the Site by robots, spiders, scrapers or other automated means, or harvest or collect information about other users; (j) systematically copy Site content, by automated or manual means, except as Section 2 permits; (k) circumvent any access or use restriction on the Site; or (l) use the Site for any purpose that is unlawful or prohibited by these Terms.

3.3 Enforcement. JEKA may investigate any suspected violation of these Terms. If JEKA believes, in its sole discretion, that you have violated these Terms, JEKA may suspend or terminate your access to the Site at any time, with or without notice, in addition to any other remedy available to it at law or in equity.

4. Privacy; Text Messaging

4.1 Website Privacy Policy. Your use of the Site is also subject to the JEKA Software Website Privacy Policy (the "Website Privacy Policy") at https://portal.jekasoftware.com/policies/site-privacy/, which is incorporated into these Terms by reference and describes the information JEKA collects on the Site, how JEKA uses it, and the choices available to you.

4.2 SMS Terms. If you enroll in JEKA's text messaging program, the JEKA Software SMS / Text Messaging Terms (the "SMS Terms") at https://portal.jekasoftware.com/policies/sms-terms/, including without limitation their opt-in, STOP and HELP provisions, apply and are incorporated into these Terms by reference. Wireless carriers are not liable for delayed or undelivered messages, and message and data rates may apply.

5. Copyright Infringement Claims

5.1 Notice to JEKA's Designated Agent. JEKA respects the intellectual property rights of others. If you believe that material on the Site infringes your copyright, you may send a written notice to JEKA's designated agent in accordance with 17 U.S.C. § 512.

5.2 Notice Elements. A notice must include all of the following: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim has been infringed; (c) identification of the material you claim is infringing and its location on the Site, for which a URL is the preferred means; (d) your name, postal address, telephone number and email address; (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

5.3 Designated Agent. Notices must be sent to JEKA Software, Inc., Attn: Compliance, Copyright Agent, 16703 Early Riser Avenue, Suite 533, Land O' Lakes, FL 34638; legal@jekasoftware.com; (813) 939-7813.

5.4 Handling of Notices. JEKA may disregard a notice that does not substantially comply with Section 5.2. On receipt of a compliant notice, JEKA will remove or disable access to the identified material as required by law. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing may be liable for damages.

6. Third-Party Websites

The Site may contain links to websites and services that third parties operate. Those links are provided solely as a convenience. JEKA does not control, endorse or assume any responsibility for any third-party website or service, its content or its privacy practices. Your access to and use of any third-party website or service is at your own risk and is governed by that third party's own terms and policies.

7. Availability; Errors and Inaccuracies

7.1 Errors. JEKA endeavors to keep the Site current, but the Site may contain typographical errors, inaccuracies or omissions, including without limitation in product descriptions, availability and pricing, and some information may be out of date. JEKA reserves the right to correct any error, inaccuracy or omission, including a pricing error, and to change or update information at any time without prior notice, including after you have submitted an inquiry or order.

7.2 Availability. JEKA may modify, suspend or discontinue the Site or any part of it at any time, with or without notice, and without liability to you. JEKA has no obligation to provide support or maintenance for the Site.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JEKA AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. JEKA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INFORMATION ON THE SITE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL, FINANCIAL OR OTHER PROFESSIONAL ADVICE.

9. Limitation of Liability

9.1 Excluded Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL JEKA OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, LOSS OF GOODWILL OR COSTS OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF JEKA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Cap. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JEKA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE, UNDER ANY LEGAL THEORY, WILL NOT EXCEED US $100. THE EXISTENCE OF MORE THAN ONE CLAIM DOES NOT ENLARGE THIS LIMIT.

9.3 Application. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION 9 MAY NOT APPLY TO YOU, IN WHICH CASE JEKA'S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THIS SECTION 9 ADDRESSES THE SITE ONLY; THE TERMS OF SERVICE STATE THE LIABILITY TERMS FOR THE PLATFORM.

10. Indemnification

10.1 Your Indemnity. You will defend, indemnify and hold harmless JEKA and its officers, directors, employees and agents from and against any and all claims, demands, actions, losses, damages, liabilities, judgments, settlements, costs and expenses, including without limitation reasonable attorneys' fees, arising out of or relating to: (a) your violation of these Terms; (b) your violation of any applicable law or of the rights of any third party; or (c) your misuse of the Site, including without limitation any content or information you submit through it. This Section 10.1 does not apply to the extent a claim is caused by JEKA's own acts or omissions.

10.2 Control of the Defense. JEKA may assume the exclusive defense and control of any matter subject to indemnification under Section 10.1, in which case you will cooperate fully with JEKA in asserting any available defenses. You will not settle any such matter without JEKA's prior written consent.

11. Governing Law; Venue; Jury Waiver

11.1 Governing Law. These Terms and any dispute, claim or controversy arising out of or relating to these Terms or the Site are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods, the Uniform Commercial Code of any jurisdiction other than Florida, and Incoterms do not apply.

11.2 Venue. Any such dispute, claim or controversy must be brought exclusively in the state courts located in Pasco County, Florida, or, where federal jurisdiction exists, in the United States District Court for the Middle District of Florida, Tampa Division, and you and JEKA each irrevocably submit to the personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum.

11.3 Exceptions. Either party may bring an individual claim in a small claims court where that court has jurisdiction. Either party may also seek injunctive or other equitable relief to enforce its intellectual property rights in any court of competent jurisdiction.

11.4 Jury Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND JEKA EACH KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE.

12. Changes to These Terms

JEKA may amend these Terms from time to time. When it does, JEKA will post the amended Terms on the Site and revise the version and effective date above, and for a material change it may also give a more prominent notice on the Site. Your continued access to or use of the Site after JEKA posts amended Terms constitutes your acceptance of them.

13. General

13.1 Severability. If a court of competent jurisdiction holds any provision of these Terms invalid, illegal or unenforceable, that provision will be enforced to the maximum extent permissible and modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms will remain in full force and effect.

13.2 Entire Agreement. These Terms, together with the Website Privacy Policy, the SMS Terms and any other policies or guidelines they incorporate by reference, constitute the entire agreement between you and JEKA regarding the Site and supersede all prior and contemporaneous understandings regarding the Site.

13.3 No Waiver. No failure or delay by JEKA in exercising any right or remedy under these Terms operates as a waiver of that right or remedy, and no single or partial exercise of any right or remedy precludes any further exercise of it.

13.4 Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them, whether by operation of law or otherwise, without JEKA's prior written consent, and any attempted assignment or transfer without that consent is void. JEKA may assign or transfer these Terms without your consent. Subject to the foregoing, these Terms bind and benefit the parties and their respective permitted successors and assigns.

13.5 Survival. Sections 2.3, 2.4, 5, and 8 through 13, and any other provision that by its nature should survive, survive any termination of these Terms or of your access to the Site.

13.6 Notices. Notices to JEKA under these Terms must be in writing and sent to the postal or email address in Section 14. JEKA may give notice to you by posting it on the Site or by email to any address you have provided to JEKA.

13.7 Interpretation. The word "including" means "including without limitation." Section headings are for convenience only and do not affect the interpretation of these Terms.

14. Contact

Questions about these Terms may be sent to JEKA Software, Inc., Attn: Compliance, 16703 Early Riser Avenue, Suite 533, Land O' Lakes, FL 34638; legal@jekasoftware.com; (813) 939-7813; or support.jekasoftware.com.