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Still stuck?
We just need your email address. Or write to support@jekasoftware.com — either way it lands with the same team.
Support hours
- Email and knowledge base: 24/7.
- Live support: 8 a.m. to 6 p.m. Eastern time.
- Urgent platform issues: 24/7.
- For a life-safety emergency, call 911.
After hours, report an urgent platform issue with a ticket or by email to support@jekasoftware.com.
