Enter with a QR Code at the Kiosk

Enter with a QR Code at the Kiosk

At communities with unstaffed gates, an entry QR code issued by your host gets you through the kiosk without anyone's help. This guide walks through the visitor side; residents issue the codes from their MyWatchtower account (see *How to Create a QR Code for Your Guest*).

Before you arrive

Have the QR code ready — on your phone screen or printed. Codes can be one-time, valid for a limited number of uses, or unlimited (the community can cap how many times an unlimited code works per day), and your host may have tied the code to allowed days and hours.

Scanning the code

• Step 1: On the kiosk's main screen, tap the QR code entry card.
• Step 2: Hold your code up to the kiosk camera. On a phone, turn the screen brightness up and hold the screen steady until the code is read.

A small camera self-view stays on screen with a REC indicator and a notice that recording is in progress; the kiosk attaches a short video clip to the entry record.

What the verdict screens mean

• Access Granted — the gate opens. The screen shows the code holder's name and, when one is on file, their photo, so you can confirm the right pass was used. The kiosk then counts down and returns to the main screen.
• Denied — the code didn't check out. Common reasons: the code is spent or expired, it has hit its daily maximum, or the holder is currently outside the entry schedule the host set. Contact your host for a fresh code or an updated schedule, or use another entry method.

If you're outside your allowed days or hours, the kiosk denies the entry — the schedule is checked at scan time. Ask your host to adjust the schedule, or reach them through the kiosk directory (see *Kiosk Directory Calls*).

If the code won't scan

• Make sure the code fills the camera view, isn't damaged, and isn't glared out — raise the screen brightness.
• After 30 seconds of inactivity the kiosk returns to the main screen; just start again.
• Still stuck? Tap the Help pill — see *Get Help at the Kiosk*.

Entries made with a QR code appear in the property's entry records like any other entry.