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MyWatchtowerAccess control and visitor management105 articles Incidents & InsightsReporting & task management8 articles HorizonCommunity websites22 articles JEKA SoftwareCompany, contact, and billing4 articles

community-admin 63 account 29 getting-started 23 guests 23 website-content 17 credentials 16 entries 15 kiosk 15 qr-codes 15 roles-permissions 14 mission-control 12 sign-in 12 notifications 10 pins 10 incidents 8 support 8 vendors 8 vehicles 6 cameras 2

Help articles · qr-codes

Access Module OverviewA tour of the nine Access tabs — users, property requests, credentials, groups, schedules, access levels, QR codes, PINs, and audit logs.Community QR Codes and the Gate PosterBrowse every entry QR code in your community, print the gate QR poster, and set the daily-use cap on unlimited codes.Enable QR Codes and Set the Daily CapTurn on entry QR codes for your community and cap how many times an unlimited-use code works per day.Enter with a QR Code at the KioskWhat a visitor does with an entry QR code at an unstaffed-gate kiosk, and what each verdict screen means.Entry Kiosk Overview (Unstaffed Gates)What visitors see at an unstaffed-gate entry kiosk — entry cards for PIN, QR, and the directory, verdict screens, emergency PINs, and the Help pill.How to Add Guests in MyWatchtowerRegister guests with the guided wizard — name, access dates, schedule, optional QR code or kiosk PIN, and an optional photo.How to Create a QR Code for Your GuestStep-by-step QR code creation for a guest, vendor, or resident: starting points, selecting the holder, configuring one-time, limited, or unlimited uses, and viewing, sharing, and revoking the code.How to Scan a QR Code in Mission ControlScan a visitor's entry QR code in Mission Control — the property and visitor load automatically — then approve or deny and record the entry.Issuing a QR Code When Creating a GuestTick Enable QR Code Access on the wizard's Access step and choose one-time, limited, or unlimited uses — with the community's daily cap on unlimited codes.Managing Guests and VendorsAdd, edit, and remove guests and vendors from your Property page — access dates, schedules, entry codes, notes, and optional photos.Managing QR CodesNONE Sharing and Downloading a QR CodeView a QR code full size, share or download it, and display your own codes full-screen with automatic brightness — from the wallet or QR Codes tab.Using Your Resident DashboardTour of the resident dashboard — quick action tiles, community messages, wallet, doors, entry activity, and navigation on web and mobile.Using Your WalletHow residents use the Wallet drawer to keep their entry QR codes, kiosk PIN codes, and app-openable doors in one place, including the shortcut for creating a first QR code.What Types of Credentials Does MyWatchtower Support?The credential formats MyWatchtower manages for Brivo and HID communities, who can hold them, and how groups and access levels decide what they open.

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