Using Your Wallet

The Wallet collects all of your personal entry credentials — QR codes, PIN codes, and the doors you can open — in one place, so you are never hunting for a code at the gate. This guide is for residents.

Opening Your Wallet

There are two ways in:

• On your Dashboard, open the My Wallet widget.
• On mobile, tap Wallet in the bottom navigation bar.

Either way, the Wallet opens as a drawer over the current screen, so you can glance at a code and get right back to what you were doing.

The Wallet only appears if your community uses QR codes, kiosk PIN codes, or app-openable doors. If your community uses none of these, you will not see a Wallet tab — that is expected.

What's in the Wallet

• QR codes — entry QR codes issued to you. Open one full-screen to have it scanned at a gate or kiosk.
• PIN codes — kiosk PIN codes you can type on an entry kiosk keypad.
• Doors — doors and gates you can open from the app. These connect to the My Doors feature; see Using My Doors for details.

Creating Your First QR Code

If you do not have any QR codes yet, the Wallet shows a shortcut to create one:

• Step 1: Open the Wallet and choose the create-a-QR shortcut.
• Step 2: The entry QR wizard opens. Pick the property and who the code is for.
• Step 3: Choose how the code can be used — one-time, a limited number of uses, or unlimited uses.
• Step 4: Finish the wizard. The new code appears in your Wallet and in your property's QR Codes tab.

Tips

• Codes shown in the Wallet are the same ones listed under your property's QR Codes and PIN tabs — the Wallet is just the fastest way to reach them.
• If a QR code has expired or used up its allowed entries, create a new one rather than reusing the old code.

Need Help?

If you expect to see codes or doors in your Wallet and they are missing, contact your community's management office — these features are enabled per community. For app problems, use the Contact Support form in the app.