Managing QR Codes
QR codes give guests, vendors, and residents an easy way to enter your community: the code is scanned at the gate or kiosk instead of waiting for identity checks. This guide explains where your QR codes live, how to create them, and how to manage them.
Where to find your QR codes
- My Wallet — your own codes live in the wallet. Open it from the dashboard's My Wallet widget or the Wallet tab in the mobile app's bottom bar. The wallet drawer has a QR CODES section listing each of your codes, with a New button to create one.
- Property page > QR Codes tab — lists all active QR codes for your property, including codes created for your guests and vendors. Each entry shows who the code belongs to and its usage settings.
Creating a new QR code
QR codes are created in a short two-step wizard.
- Step 1: Start from the dashboard's Generate QR tile ("Create a quick entry code"), the wallet's New button, or the create button on the QR Codes tab.
- Step 2: Select Type — pick the property (if you have more than one) and who the code is for: Guest, Vendor, or Resident. Then select the specific person.
- Step 3: Configure QR Code — choose the usage limit:
- One-time use — a single entry only.
- Limited uses — you set the maximum number of entries.
- Unlimited uses — for guests and vendors this means unlimited entries within their access dates; resident codes don't expire. Your community may cap how many times an unlimited code can be used per day.
- Step 4: Select Create. The code appears in the property's QR Codes list.
You can also create a QR code while adding a guest or vendor — see Issuing a QR Code When Creating a Guest — or from an existing guest's or vendor's page.
Using and sharing QR codes
To view a code full size, share or download it for your guest or vendor, and for how spent and deleted codes are hidden from your lists, see Sharing and Downloading a QR Code.
Deleting a QR code
- Step 1: Find the code in the QR Codes tab (or your wallet).
- Step 2: Select the trash can icon next to it.
- Step 3: Confirm the deletion.
Once deleted, the code no longer works for entry. Deleting a code does not delete the guest or vendor it belonged to.
Feature availability
Some communities have QR codes turned off. If you don't see the QR Codes tab or the Generate QR tile, contact your community's management office.