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MyWatchtowerAccess control and visitor management105 articles Incidents & InsightsReporting & task management8 articles HorizonCommunity websites22 articles JEKA SoftwareCompany, contact, and billing4 articles

community-admin 63 account 29 getting-started 23 guests 23 website-content 17 credentials 16 entries 15 kiosk 15 qr-codes 15 roles-permissions 14 mission-control 12 sign-in 12 notifications 10 pins 10 incidents 8 support 8 vendors 8 vehicles 6 cameras 2

Help articles · guests

Community Module OverviewThe community-wide lists: properties, the combined residents/users list, guests, vendors, restricted, vehicles, and the entry log with its current filters and method glyphs.Create a Visitor at the GateCreate a guest, vendor, or resident record on the spot from Mission Control's Visitor Search — pre-filled from a scanned license, with an optional photo.Editing or Removing a GuestUpdate a guest's details or access, restrict them, or delete them — and where each action lives on your Property page.Giving a Guest a Kiosk PINEnable kiosk PIN access in the guest wizard, keep the auto-generated code or set a custom one, and share it for the kiosk keypad.How to Add and Manage Vehicles in MyWatchtowerStep-by-step vehicle registration through the creation wizard, why accurate plates matter for license plate readers, how vehicle credentials are issued, and how to keep the vehicle list current.How to Add Guests in MyWatchtowerRegister guests with the guided wizard — name, access dates, schedule, optional QR code or kiosk PIN, and an optional photo.How to Create a QR Code for Your GuestStep-by-step QR code creation for a guest, vendor, or resident: starting points, selecting the holder, configuring one-time, limited, or unlimited uses, and viewing, sharing, and revoking the code.How to Restrict a Visitor in MyWatchtowerBlock an individual or business from entry at your property or community-wide, with notes and an optional photo so gate staff recognize them.Inviting a GuestRegister a new guest with the guided wizard — pick the type and property, enter their details and an optional photo, and submit.Issuing a QR Code When Creating a GuestTick Enable QR Code Access on the wizard's Access step and choose one-time, limited, or unlimited uses — with the community's daily cap on unlimited codes.Making a Guest or Vendor PermanentWhat the permanent option and the PERM badge mean, and how to switch a guest or vendor between dated and permanent access.Managing Guests and VendorsAdd, edit, and remove guests and vendors from your Property page — access dates, schedules, entry codes, notes, and optional photos.Managing QR CodesNONE Managing Restricted Guests and VendorsView and manage the people and businesses denied entry at your property, with notes and optional photos to help gate staff recognize them.Managing VehiclesHow to add, edit, link, and remove vehicles on your property's Vehicles tab, including the required vehicle fields and the optional association to a resident, guest, or vendor.Managing VendorsAdd, edit, and remove your property's vendors in MyWatchtower — access dates, entry schedules, QR codes, kiosk PINs, and vendor badges.Managing Your PropertyTour of the Property page — tabs, details, contact list, residents and users, and property roles, including the optional photo when adding a resident.Mission ControlThe live gate workspace — search properties and people, scan licenses and QR codes, view visitor photos, open the gate, and record entries.Profile Photos for People RecordsAdd, replace, or remove profile photos on users, residents, guests, and vendors, and see where photos appear across MyWatchtower.Property Module OverviewThe property page's tabs — people, vehicles, entry codes, and activity — for residents and community staff.Scanning Driver's LicensesRead a visitor's driver's license at the gate — on the License Scan station or in Mission Control — check their entry history, and record the decision.Setting a Guest's Entry ScheduleGive a guest a date range and an optional day-of-week or daily-hours schedule, and learn what gate staff see when a guest is outside it.Viewing Entry ActivityHow to read your property's entry log: entry method icons including Watchtower App door opens, QR, PIN, and Property PIN indicators, time and access point chips, entry details, and search.

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