The Vehicles tab of a property holds the vehicles that are registered to the property. Gate staff see the vehicle details when they process an entry. Where your community uses license plate readers, an accurate plate lets the gate recognize the vehicle. Community staff can also see the vehicles of all properties in one list.
Open the Vehicles tab
1. Open your property. On a computer, select Property in the navigation. On a phone, tap the center button in the bottom bar.
2. Select the Vehicles tab.
If you have more than one property, select the address at the top of the page, then choose the property.
Each row shows the year, the make and the model, the address, the license plate, the color and the state. To find a vehicle, type at least 3 characters in Search. The search looks at the year, the make, the model, the color and the plate. To sort the list, select Sort on a computer or Filters on a phone. You can sort by make, model, color, state or plate, or by the date that the vehicle was added.
Add a vehicle
1. On the Vehicles tab, select Add Vehicle. The New vehicle page opens on the Vehicle Details step.
2. Under Vehicle information, fill in each field. Each field is required:
- Year: 4 digits, from 1900 to next year.
- Make: the manufacturer, for example Toyota or Ford.
- Model: for example RAV4 or F-150.
- Color: choose a color from the list.
- State: choose the state that issued the plate.
- License Plate: type the plate exactly as it shows on the vehicle. The plate can have at most 20 characters.
3. Optional: under Associate to (optional), link the vehicle to a person. See the next section. To add the vehicle with no person, keep None.
4. Select Create.
The app goes back to the Vehicles tab and shows a message, for example Vehicle Toyota RAV4 created successfully.
If a field has a problem, the page shows how many fields need attention and marks each one. Fix the marked fields, then select Create again.
Link a vehicle to a person
A link tells gate staff who drives the vehicle. The link is optional. In Association Type, choose the kind of person:
- Resident: a person on the resident list of the property.
- Guest: a guest of the property.
- Vendor: a vendor of the property.
- User: a person with a MyWatchtower account on the property. Only the Owner or a Manager of the property, or community staff, see this option.
Then select the person in the list. For a resident, a guest or a vendor, you can type at least 2 characters of the name to search.
The app makes the link after it creates the vehicle. If the link fails, the app shows a message, and the vehicle stays on the property with no person.
You can also link a vehicle when you add or edit a guest or a vendor. Use the Associate Vehicle (Optional) field. If the vehicle is not in the list, select Add new vehicle to add it there.
Change a vehicle
1. On the Vehicles tab, select the row of the vehicle. The Edit Vehicle dialog opens.
2. Change the fields that you need: Year, Make, Model, Color, State or License Plate.
3. Select Save. To close the dialog with no change, select Cancel.
When you get a new plate, change it here at once. Where your community uses plate readers, the gate then reads the new plate.
Delete a vehicle
1. On the Vehicles tab, select the trash button on the row of the vehicle. The Delete Vehicle dialog asks you to confirm.
2. Select Delete. To keep the vehicle, select Cancel.
The app removes the vehicle from the property and shows a message.
Who can do it
By default, the Owner, each Manager and each Resident of a property can add, change and delete its vehicles. Your community can change these permissions. If you do not see Add Vehicle or the trash button, your role does not include them. Ask the Owner of your property or your community office.
For community staff: the Vehicles list
Staff with permission to view vehicles see each vehicle of the community in one list.
1. Select Community in the navigation.
2. Select the Vehicles tab.
The list shows the vehicle, the color, the state and the plate of each vehicle. To find a vehicle, type at least 3 characters in Search. To sort the list, select Sort.
The list has no Add Vehicle button. To add a vehicle, open its property, then select Add Vehicle on the Vehicles tab. By default, the Admin, Supervisor and Gate Attendant roles can add vehicles. Only the Admin role can delete them.
The vehicle page
Select a vehicle in the list to open its page. The page shows:
- the plate and the state at the top,
- the property, the plate, the make and the model, and the color,
- under Belongs to, each person who is linked to the vehicle,
- under Related, the property that the vehicle is registered to.
Select a person or the property to open its page. The vehicle page has no edit button. On the Vehicles tab of a property, a row also opens this page for staff, not the Edit Vehicle dialog.