Register the vehicles of your property in MyWatchtower. Gate staff see the vehicle details when they process an entry. Where your community uses license plate readers, an accurate plate lets the gate recognize the vehicle. This article is for residents.
Open the Vehicles tab
1. Open your property. On a computer, select Property in the navigation. On a phone, tap the center button in the bottom bar.
2. Select the Vehicles tab.
If you have more than one property, select the address at the top of the page, then choose the property.
The tab lists the vehicles registered to the property. Each row shows the year, the make and the model, the color, the state and the license plate. To find a vehicle, type at least 3 characters in Search Vehicles. The search looks at the year, the make, the model, the color and the plate.
Add a vehicle
1. On the Vehicles tab, select Add Vehicle. The New vehicle page opens on the Vehicle Details step.
2. Under Vehicle information, fill in each field. Each field is required:
- Year: 4 digits, from 1900 to next year.
- Make and Model: for example, Toyota and RAV4.
- Color: choose a color from the list.
- State: choose the state that issued the plate.
- License Plate: type the plate exactly as it shows on the vehicle, with at most 20 characters.
3. Optional: under Associate to (optional), link the vehicle to a person. In Association Type, choose Resident, Guest or Vendor. Then type at least 2 characters of the name and select the person. An Owner or a Manager of the property can also choose User. To add the vehicle with no person, keep None.
4. Select Create.
The app goes back to the Vehicles tab and shows a message, for example Vehicle Toyota RAV4 created successfully.
If a field has a problem, the page shows how many fields need attention and marks each one. Fix the marked fields, then select Create again.
Change a vehicle
1. On the Vehicles tab, select the row of the vehicle. The Edit Vehicle dialog opens.
2. Change the fields that you need: Year, Make, Model, Color, State or License Plate.
3. Select Save.
When you get a new plate, change it here at once. The gate then recognizes the vehicle by the new plate.
Delete a vehicle
1. On the Vehicles tab, select the trash button on the row of the vehicle. The Delete Vehicle dialog asks you to confirm.
2. Select Delete. To keep the vehicle, select Cancel.
You can also select Delete in the Edit Vehicle dialog. The same Delete Vehicle dialog opens.
Who can change vehicles
By default, the Owner, each Manager and each Resident of a property can add, change and delete its vehicles. Your community can change these permissions. If you do not see Add Vehicle or the trash button, your role does not include them.
Where vehicles show up
- When you add a guest or a vendor, you can link a vehicle in Associate Vehicle (Optional). If the vehicle is not in the list, you can add it from there.
- Gate staff see the linked vehicle when they process a guest or a vendor.
- An entry record can show the vehicle and the plate that came through the gate.
- Some communities issue vehicle credentials, such as windshield tags. Community staff create them and can attach a registered vehicle. To get a credential, contact your community office. Register the vehicle first.