Issuing a QR Code When Creating a Guest

Give a new guest or vendor a QR code for the gate on the last step of the guest wizard.

You can give a guest a QR code while you add the guest. You do not need a second step after the wizard. The guest then shows the code on a phone at the gate or at the kiosk. This also works for a vendor, because vendors use the same wizard. This article is for residents.

Turn on the QR code

1. Add the guest. See *Inviting a Guest*.

2. On the Access step, under Access controls, select Enable QR Code Access.

3. Choose how many times the guest can use the code. See the next section.

4. Read the text under the options. It tells you how the code works.

5. Select Submit.

MyWatchtower shows a message, for example Guest Priya Raman and QR code created successfully. The Visitors tab of your property then opens.

If the guest is created but the code is not, the message ends with (QR code creation failed). Add the code to the guest later, as the last section of this article tells you.

The Access step on a phone. Enable QR Code Access is selected, Unlimited (within date range) is chosen, and the text under the options gives the dates and the daily limit.

Choose how many times the code works

One-time use: the code works for one entry. This is the default.

Limited uses: the code works for the number of entries in Max Uses. The default is 5.

Unlimited (within date range): the code works for each entry between the start date and the end date of the guest. For a permanent guest, this option reads Unlimited.

Your community also sets a daily limit for each QR code: the number of entries in one day. The default is 3. When you choose Limited uses or Unlimited, the text under the options gives the limit of your community. When a code reaches the limit, it works again the next day. See *Enable QR Codes and Set the Daily Cap*.

The code follows the guest

A QR code of a guest or a vendor has no dates of its own:

The code works only between the start date and the end date of the guest. A code of a permanent guest has no end date.

If the guest has an entry schedule, the code works only at those days and hours.

When you change the dates or the schedule of the guest, the code changes too.

When you delete the guest, MyWatchtower deletes the code.

Find the code

In the Visitors tab, the row of the guest shows a QR pass icon.

Open your property, select the Credentials tab, then select QR. The new code is on the list.

Select the guest in the Visitors tab. The QR pass section of Edit Guest shows the code.

To send the code to your guest, see *Sharing and Downloading a QR Code*.

Give a QR code to a guest that you already added

1. Open your property and select the Visitors tab.

2. Select the guest. Edit Guest opens.

3. In the QR pass section, select Generate QR Code. The QR wizard opens with the guest selected.

See *How to Create a QR Code for Your Guest*.

Edit Guest for Priya Raman on a phone. The QR pass section shows No QR pass yet and the Generate QR Code button.

If you do not see the option

Enable QR Code Access shows only when your community uses QR codes and your role can add QR codes. By default, the Owner, Manager and Resident roles of a property can add QR codes. If you do not see the option, contact the management office of your community.