Making a Guest or Vendor Permanent

Making a Guest or Vendor Permanent

Guests and vendors are either temporary (access between a start and end date) or permanent (ongoing access with no dates). This article explains the permanent option and how to switch between the two.

What permanent means

A permanent guest or vendor has ongoing access with no start or end date — they stay authorized until you remove them. It's a good fit for:

• Live-in relatives, babysitters, or regular help.
• Long-term service providers, such as a weekly landscaper.

For anyone whose visits should end on a known date, use dated access instead, and consider a day/hour schedule — see "Setting a Guest's Entry Schedule."

The badges

On desktop, your guest and vendor lists label each entry:

• PERM (blue) — permanent, ongoing access.
• TEMP (orange) — temporary, dated access.
• UPCOMING — dated access that has not started yet.
• EXPIRED — dated access whose end date has passed.

Making someone permanent at creation

On the Access step of the creation wizard, tick "This is a permanent guest" (or "This is a permanent vendor"). The date fields no longer apply — there is no start or end date to set.

Switching between dated and permanent

You can change your mind at any time:

• Step 1: Open the guest or vendor from your Property page's Guests or Vendors tab.
• Step 2: Check the Permanent option to make them permanent, or uncheck it and set a Start Date and End Date to put them back on dated access.
• Step 3: Select Save.

Related articles

• "Inviting a Guest" — the wizard's core steps.
• "Setting a Guest's Entry Schedule" — dated access and day/hour schedules.
• "Editing or Removing a Guest" — all the changes you can make later.