A QR code lets a guest, a vendor or a resident enter your community. To give a code to a person, you send the person an image of the code. The person shows the image on a phone at the gate or at the kiosk. This article tells you how to open a code at full screen and how to share or download its image.
Find the code
You find a QR code in three places:
- Your property: the QR view of the Credentials tab shows each code of the property that can still open the gate. This list includes the codes of your guests and vendors.
- My Wallet: the QR codes section shows the codes that are for you. On a phone, tap Wallet in the bottom bar.
- A guest or a vendor: the QR pass section of the dialog of the person shows the code of that person.
To open the QR view, open your property and select the Credentials tab. If the tab shows more than one view, select QR. Each card shows a small code, the name of the person, the uses that are left and the end date.
Open the code at full screen
1. Select the small code on the card. You can also select the expand button at the top right of the code.
2. The code opens at full screen. The name of the person shows above the code.
In My Wallet, select the row of the code. The code opens at full screen, with the uses that are left and the end date under it. On the dashboard, if your wallet holds one QR code and nothing else, the My Wallet tile opens that code at full screen.
In the MyWatchtower app on a phone, the screen goes to full brightness while a code is open at full screen. A bright screen is easier to scan. Your brightness setting comes back when you close the code or leave the app.
Share the code
1. Select Share. The share menu of your phone or your browser opens.
2. Select an app, such as your messages or your email, and send the image to your guest.
3. Select Close.
If your browser cannot share files, Share saves the image on your device. Send the file to your guest yourself.
Download the code
On a computer, the full-screen view also has a Download button.
1. Select Download. The browser saves the image as a PNG file.
2. Attach the file to an email or a message to your guest.
3. Select Close.
On a phone, there is no Download button. Use Share, or take a screenshot of the code.
What the image shows
The image shows the MyWatchtower name, the code and a line that tells the person to scan the code at the entry point. Under the code, the image shows the uses that are left. It also shows the end date, or Never expires. The image shows no reference number, and the person needs nothing else. Send the code only to the person it is for.
If a code is not in the list
- A code with no uses left does not show in the QR view or in My Wallet.
- A deleted code does not show. The code stops at once.
- A code of a guest or a vendor works only until the end date of the person.
- If you do not see QR codes at all, your community turned them off. Contact the management office of your community.