Sharing and Downloading a QR Code

Sharing and Downloading a QR Code

An entry QR code only helps once it's in the right hands — on your guest's phone, or displayed on your own. This article covers finding a code, sending it to your visitor, and showing it at the gate.

Where your QR codes live

• My Wallet — your own codes are in the QR CODES section of your wallet. Open it from the dashboard's My Wallet widget or the Wallet tab in the mobile app's bottom bar.
• Property page > QR Codes tab — lists all active QR codes for your property, including codes created for your guests and vendors. Each entry shows who the code belongs to and its usage settings.

Viewing, sharing, and downloading

• Select the code in the list to view it, and again to enlarge it.
• Use Share to send it to your guest directly, or Download to save the image and send it yourself.
• Your guest simply shows the code on their phone at the gate or kiosk — the image is all they need. No reference numbers are shown or needed.

Displaying your own code at the gate

When you display one of your own codes full-screen from the wallet, the app automatically raises your screen brightness so the code scans reliably.

Codes disappear from the list on their own

Spent one-time codes and deleted codes are hidden automatically, so the lists only show codes that still work. If a code you expect to see is gone, it has either been used up or deleted.

To revoke a code yourself, select the trash can icon next to it and confirm — the code stops working for entry immediately, and the guest or vendor profile it belonged to is not affected. See "Managing QR Codes" for the full management guide.

Related articles

• "Issuing a QR Code When Creating a Guest" — create the code together with the guest.
• "How to Create a QR Code for Your Guest" — create a code for an existing guest, vendor, or resident.
• "Managing QR Codes" — where codes live and how to manage them.