Entry QR codes are a community setting. Until you turn them on, residents and staff cannot create or use QR codes. This article tells you how to turn on QR codes and how to set the daily maximum for one code.
Before you start
To change the community settings, your role needs Community settings set to Add & edit. By default, only the Admin role has it.
Turn on QR codes
1. Open Settings. On a computer, select Settings in the navigation. On a phone, tap the menu button at the top left, then tap Settings.
2. Select the Settings tab. The page opens on the Profile tab first.
3. In the QR codes card, turn on Enable QR codes.
4. In Max uses per day, type the most times that one QR code can be used in one day. The default is 3. You can save a number from 1 to 100.
5. Select Save in the bar at the bottom of the page. On a phone, the button is Save changes. A message confirms the change.
To go back to the saved values, select Discard. If you leave the page before you save, the Unsaved changes dialog asks you to save. Select Stay and edit to keep editing, or Save and leave to save.
How the daily maximum works
- The maximum applies to each QR code, also to a code with a limited number of uses.
- The day starts at midnight in the time zone of your community.
- MyWatchtower applies the maximum when gate staff scan a code or record an entry with a code in the Mission Control dashboard. When a code reaches the maximum, staff see that the code has reached its daily limit. The code works again the next day.
What turns on
When QR codes are on:
- Residents can create entry QR codes. They use the Generate QR tile on the dashboard, the QR view of the Credentials tab of their property, or Enable QR code access when they add a guest or a vendor. A code can be for one use, a limited number of uses or unlimited uses.
- Residents see their codes in the QR codes section of My Wallet. A tap opens the code at full screen, ready to scan.
- Staff whose role can see QR codes find them in the QR view of the Credentials tab in Access. The scan button of the Mission Control dashboard reads Scan license / QR code.
- The kiosk shows the QR code entry method.
When you turn QR codes off, these controls go away, and the kiosk refuses QR entry. The codes stay in MyWatchtower. They work again when you turn QR codes back on.