Cameras: Live Feeds, Analytics, LPR, APM, and Activity Clips

View live camera feeds, search recorded video and plate reads, see which vehicles are still on site, play back kiosk clips, and link cameras to access points.

The Cameras section puts the camera tools of your community in one place. To open it, select Cameras in the navigation menu. The section opens on the first tab that you can see.

The tabs depend on the cameras of your community:

The Live, Analytics, LPR and APM tabs show when your community uses the Eagle Eye camera integration.

The Activity clips tab shows when your community has a paired kiosk tablet or saved kiosk clips.

Tab	What it shows
Live	The live feed of each camera.
Analytics	A search of the video events that your cameras recorded.
LPR	The plate reads of your license plate recognition (LPR) cameras.
APM	Each vehicle entry that has no exit yet.
Activity clips	The short clips that a kiosk saves when there is movement at the gate.

By default, the Admin, Supervisor and Gate Attendant roles can open each tab. Residents do not see the Cameras section. By default, only the Admin role can open Camera settings.

Live

The Live tab shows a grid of live feeds.

The Live tab on a computer, with the list of four cameras at the left and their feeds in a grid of two columns

The list at the left shows each camera and its bridge. To find a camera by name, use Search cameras. To load the list again, select the refresh button next to Cameras.

At first, the grid shows each camera. To remove a feed from the grid, select its camera in the list. To add the feed back, select the camera again.

To show the feeds in one, two or three columns, select 1x, 4x or 9x next to Layout.

Each feed has an Online or an Offline chip. An offline camera shows no video.

To open a feed in a larger window, select the feed. The window has a full-screen button and a Close button.

To fill the screen with the online feeds of the grid, select Enter fullscreen. To show only one feed, select it. To go back to the grid, select the feed again. To exit, select the close button at the top right, or press Esc.

Analytics

Use the Analytics tab to search the video that your cameras recorded. You do not have to play hours of video to find an event.

1. Select the Analytics tab.

2. Optional: In Search query (optional), type what you look for, for example "red car", "person" or "white vehicle". To get all events, leave the field empty.

3. In Time range, select a period from Last 1 hour to Last 7 days. To set your own start and end, select Custom range.

4. In Camera, keep All cameras or select one camera.

5. Select Search.

The Analytics tab before a search, with the Search query, Time range and Camera fields and the Search button

Each result shows a thumbnail, the camera name, the date and time, and the type of event. Under the filters, a box shows the number of results. To open Event video, select a result. The window shows the camera, the time and the event type, and it plays the video of the event.

If you get too many results, use a narrower query, a shorter time range or one camera. If you get no results, use a more general query, for example "vehicle" in place of "red sedan".

LPR

The LPR tab lists the plate reads of your LPR cameras. The tab opens on the reads of the last hour.

To find a read:

1. Optional: In Search plates, type 3 or more characters of the plate. The list updates when you stop typing.

2. Select a Time range and a Camera. The list updates when you make a selection.

3. Optional: To set your own start and end, select Custom range in Time range. A custom range can be 30 days or less.

The LPR tab with the time range set to the last 7 days, and a list of plate reads

The list has these columns: Time, Snapshot, License plate, Confidence, Vehicle and Direction. The Time column also shows the name of the camera. On a phone, each read shows as a card. To copy a plate, select its plate chip. To load the reads again, select the refresh button. To open LPR event details, select a row. The window shows:

A close-up image of the plate.

Video clip (20 seconds): the video from 10 seconds before the read to 10 seconds after it.

The plate, the confidence of the read, the direction and the camera.

The color, the make and the model of the vehicle, each with its confidence, when the camera reports them.

If the confidence of a read is low, compare the plate with the plate image. Some characters look alike, for example O and 0, or B and 8.

APM

The APM tab is the on-site list. It shows each vehicle entry that has no exit yet.

Flagged vehicles shows the vehicles that are on site for 4 hours or more. The longest stay is first. This section uses the entry time range of the list, but not the search.

The list under it shows each vehicle with these columns: Vehicle, Snapshot, Type, Vehicle info, Entry time, Duration and Location. The Vehicle column shows the name and the plate. On a phone, each vehicle shows as a card.

Entry time range sets how far back the list goes, from Last 1 hour to Last 2 weeks. The default is Last 7 days.

To find a vehicle by name, plate or type, type 3 or more characters in Search vehicles. The list updates when you stop typing.

To open the entry record, select View on a card, or the View entry button on a row.

A vehicle leaves the list when its entry gets an exit. An entry gets an exit in three ways:

An LPR camera reads the plate as the vehicle exits.

A staff member marks the vehicle as exited.

MyWatchtower closes the entry after 7 days with no exit.

To mark a vehicle as exited at the current time, select the Mark as exited now button on its row. To set a different exit time, use a card under Flagged vehicles:

1. Select the Mark as exited button on the card. The Mark vehicle as exited dialog opens. It shows the plate, the entry time and the time on site.

2. Set the Exit time. If you do not change it, MyWatchtower uses the current time. The exit time cannot be before the entry time or in the future.

3. Select Mark as exited.

If an LPR camera read the plate of the vehicle, MyWatchtower closes each open entry with that plate. By default, the Admin, Supervisor and Gate Attendant roles can mark a vehicle as exited.

Activity Clips

When there is movement at the gate, a kiosk saves a short clip, so that staff can review entry activity later. The kiosk setup on the tablet turns clips on for each kiosk, with the Save clips on movement switch.

The Activity clips tab shows the clips of your community. The tab puts the clips under a heading for each day, with the newest clip first. Each card plays a short preview and shows the time and the length of the clip.

To show the clips of a different period, use Date range. The default is Last 7 days. To set your own start and end, select Custom range.

To show only the clips of one gate, use Gate.

A chip such as +1 angle shows that the clip has more camera angles.

A Cut short chip shows that the recording stopped early. The clip plays up to the last footage that MyWatchtower received.

To open a clip, select its card. In the clip window:

To change the camera angle, select an angle button, for example Front.

To go to the previous or the next clip, use the arrow buttons, or press the left or right arrow key.

To make the video larger, select the full-screen button. To save the clip, select the download button.

By default, MyWatchtower keeps each clip for 30 days. JEKA can set a different period for your community, from 1 to 365 days. After this period, MyWatchtower deletes the clip.

When a visitor makes an entry at a kiosk, the entry page can also show the clip of that visit, under Captures. You see this clip only if your role has the Activity Clips permission.

The Activity Clips permission controls access to this tab. It is separate from the Cameras permission.

Camera settings (Admins)

Camera settings links Eagle Eye cameras to the access points of your community. Select Settings > Camera settings.

Each access point shows the number of its cameras, for example 2 cameras. Expand an access point to see its cameras. An LPR chip marks an LPR camera. A Brivo access point also shows an Enabled or a Disabled chip. The chip tells you if remote activation is on for the door in Brivo.

To change the cameras of an access point:

1. Select the settings button on the access point. A dialog opens with the title Manage cameras for and the name of the access point.

2. Select or clear each camera. To find a camera by name or ID, use the search field. Each camera card shows a recent image and a LIVE or Offline chip.

3. Select Save.

The Manage cameras for Main Entrance dialog, with four cameras, each with a LIVE chip

You can link more than one camera to an access point. You can also link one camera to more than one access point.

Camera images on entry records

When an entry goes through an access point that has linked cameras, MyWatchtower adds an image from each camera to the entry record. If a linked LPR camera read a plate near the time of the entry, MyWatchtower also puts that plate on the entry record. By default, the read must be within two minutes of the entry. The entry page shows the images under Camera snapshots.

Need help?

If the Cameras section or a tab is missing, there are two possible causes. Your community does not use that kind of camera, or your role does not have the permission. Ask your community Admin.

If a camera stays Offline, tell your community Admin.