Generating Incident Reports

Generating Incident Reports

For communities with Incident Reporting enabled, MyWatchtower can turn logged incidents into shareable reports. This guide covers the Report History tab, generating a report, scheduled daily report emails, and sharing a single incident. For logging and working incidents themselves, see Log an Incident and Working an Incident.

You'll need Incident Reporting enabled for your community and report permissions on your role to see these features.

The Report History tab

Open Reporting and choose the Report History tab. It lists the incident reports generated for your community — your archive of past reporting output — and it's also where you generate new ones.

Generating a report

When you generate a report, you choose:

• Coverage — a single day, or a date range.
• Filters — narrow the report by incident category or a search term.
• Format — PDF or CSV.

The report is produced with your choices applied and appears in Report History.

Scheduled daily report emails

Communities can also receive a daily incident report by email on a schedule, so the day's incidents arrive without anyone generating a report by hand. If you'd like scheduled daily reports set up or changed for your community, use the Contact Support form.

Sharing a single incident

You can also email an individual incident straight from its detail page — see Share an Incident.

Need help?

Use the Contact Support form in the app, or contact your community's management office.