A schedule sets when doors open. A Brivo group or an HID access level pairs each of its doors with a schedule. You manage schedules in Access > Schedules. One list holds the schedules of your community, for Brivo and for HID. For the full picture, see *Groups, Schedules, and Access Levels*.
Before you start
- To create or change a schedule, your role needs Schedules set to Add & edit. To delete a schedule, your role also needs Delete. By default, only the Admin role has both. The Supervisor and Gate Attendant roles can see schedules, but they cannot change them.
- A row with a System chip is a schedule from your access control provider. You cannot edit or delete it. If you need a change, create your own schedule.
Create a schedule
1. Go to Access > Schedules, then select Create schedule. The Create new schedule dialog opens.
2. Type a Schedule name of up to 32 characters. The counter under the field shows how many you used.
3. To start fast, select a preset under Presets:
- Add 24/7: each day and Holiday, from 12:00 AM to 11:59 PM.
- Add business hours: Monday to Friday, from 9:00 AM to 5:00 PM.
A preset replaces the days that you already chose.
4. Under Select days, select each day that the schedule covers. Holiday is also on the list. To remove a day and its times, select the day again.
5. For each day, set the Start time and the End time. To give a day one more time block, select Add time block. To remove a block, select its bin icon.
6. Select Create. MyWatchtower shows Schedule created successfully.
When you select Create, MyWatchtower checks the schedule. If something is wrong, a red message at the top of the dialog tells you what to correct:
- The schedule needs a name and at least one block with both times.
- Each block needs a start time and an end time.
- The end time must be later than the start time, so a block cannot go past midnight. To cover a night, end one block at 11:59 PM and start a block on the next day at 12:00 AM.
- Two blocks on the same day must not overlap. Blocks can touch, for example 9:00 AM to 12:00 PM and 12:00 PM to 3:00 PM.
A schedule can have up to 32 time blocks in total. Each schedule in the community needs a name of its own.
Change a schedule
To change the whole schedule, select the pencil icon on its row in the list. The Edit schedule dialog opens with the name and the times. Make the change, then select Save.
To change one day:
1. In the list, select the schedule. The Schedule details page opens. Under Time blocks by day, a 24-hour bar shows the blocks of each day.
2. On the row of the day, select the pencil icon to change its blocks, or the plus icon to add a block.
3. A dialog for that day opens, for example Edit Monday schedule. Change the times.
4. Select Save. MyWatchtower shows Schedule updated successfully.
How changes reach your hardware
These pages have no button that sends a change to your hardware. MyWatchtower sends each change for you:
- In a Brivo community, MyWatchtower sends the change to Brivo when you save it. If Brivo does not accept the change, the save fails and an error message shows.
- In an HID community, MyWatchtower puts the change in a queue. The queue sends it to each controller. A change can take a short time to reach the controllers.
Delete a schedule
1. In the list, select the bin icon on the row of the schedule. You can also select Delete schedule on the page of the schedule.
2. Read the dialog. You cannot undo a delete. In an HID community, the dialog from the list also tells you that MyWatchtower removes the schedule from each controller.
3. Select Delete. MyWatchtower shows Schedule deleted successfully.
If a group or an access level still uses the schedule, MyWatchtower keeps the schedule. The dialog stays open and shows This schedule is still in use, with the name of each group or access level that uses it. If your role can see groups, each name is a link. Delete is no longer available, and Cancel changes to Close.
To free the schedule, move each group or access level to another schedule. On a Brivo group, remove the door and add it again with another schedule. See *Create a Brivo Group*. Then delete the schedule again.
Need help?
If the Schedules tab is missing, there are two possible causes. Your role cannot see schedules, or your community uses neither Brivo nor HID. Ask your community Admin, or submit a help desk ticket.