Credentials

Learn what each tab of the Access section does and which staff roles see it.

Give a credential to a holder, move it to a new holder, or take it from its holder and keep it on file.

Turn on auto-open so that a gate opens as you drive up to it, or use an open button on your iPhone lock screen.

Create a group in a Brivo community, add its members, and give it doors on a schedule.

Give a resident, a guest or a vendor a new card or PIN credential with the New credential wizard.

Create a schedule that sets the days and hours when a group or an access level can open its doors.

Create an HID access level, give it doors on a schedule, add the credentials that hold it, and delete a level after you check who loses access.

Delete a credential for good, choose a gentler action when one fits, and know which other actions also remove credentials.

Change the groups or access levels and the end date of a credential, then check the result on its page.

Find the groups, access levels and schedules that set which doors each person can open, and when.

Check the controllers and access points of your community, open a door or a gate, keep an access point open, and set where residents can open a door from the app.

Find, filter and manage the cards and other access credentials of your community in Access > Credentials, and know which other actions remove credentials.

Reset a property when it changes hands, so that it starts again with no users, visitors, vehicles or credentials.

Stop a credential for a time without deleting it, and give access back when you unsuspend it.

Open the doors and gates of your community from the MyWatchtower app when you are near them.

Link a new access credential to a registered vehicle of the property, and find vehicle credentials in Access > Credentials.

Learn which credential formats your community can issue, who can hold a credential, and how a credential gets access to doors.