Property PIN vs. Personal PIN
Communities with entry kiosks can allow entry with a PIN typed on the kiosk keypad — and MyWatchtower has two kinds of PIN. Both are typed the same way at the kiosk; the difference is who the code belongs to.
The two kinds at a glance
- Personal PIN — belongs to one guest or vendor. You issue it on the Access step of the creation wizard (or by editing the person later), and share it with that visitor alone.
- Property PIN — one shared code for your whole property. Anyone who has it can enter your property.
Your own codes appear in the PIN CODES section of your wallet, each labeled Personal or Property so you can tell them apart at a glance.
Personal PINs
- Enabled per person with Enable kiosk pin access in the creation wizard — a PIN is generated automatically, and you can regenerate it or set a custom one.
- Custom PINs are 4–12 digits (your community sets the minimum length) and must be unique within your community.
- See "Giving a Guest a Kiosk PIN" for the full walkthrough.
The Property PIN
Some communities also allow the single shared PIN. You'll find it on your Property page under the PIN tab, in the Property Kiosk PIN card:
- Enable it with the switch — you can generate a random PIN or set a custom one (the community's minimum length applies here too).
- Regenerate replaces the PIN; the old PIN stops working immediately.
- Set Custom PIN lets you choose your own code.
- Turning the PIN off revokes access for anyone using it. You can re-enable it later with a new PIN.
The PIN Usage History section below the card shows every entry made with your property's PINs.
When each fits
- Use a personal PIN when the code should belong to one visitor — you can regenerate or remove just their code without affecting anyone else.
- Use the Property PIN when your whole household shares one code. Because anyone who has it can enter, share it carefully and regenerate it from time to time.
Availability and staff management
PIN codes are enabled by your community's management, and the Property PIN is enabled separately from personal PINs — you may see one without the other. If a PIN option is missing, contact your community's management office. Community staff can also create both kinds from the Access module — see "Community PINs and Emergency PINs."
Related articles
- "Giving a Guest a Kiosk PIN" — issue a personal PIN in the wizard.
- "Using Kiosk PIN Codes" — the full PIN overview, including using a PIN at the gate and emergency PINs.