Welcome to JEKA Software

Welcome to JEKA Software

At JEKA Software, we're on a mission to pioneer the next generation of digital solutions for communities and businesses. This article introduces our products and shows you where to go for help.

A bold vision

Our promise is front and center: "Pioneering the next generation of revolutionary digital solutions." That isn't just a slogan — it's a commitment to innovation and excellence in every product we ship.

Our products

We offer two core solutions that work together to transform your operations:

• MyWatchtower — our access management platform built for gated communities. It streamlines visitor management for staffed gates through Mission Control, powers unstaffed gates with entry kiosks, QR codes, PINs, and Live Agent assistance, and gives residents a mobile app with a credential wallet and app-based door opening. MyWatchtower integrates with Brivo and HID access hardware and Eagle Eye cameras.
• Horizon — a powerful web platform for building beautiful, modern websites and community portals. Horizon combines responsive design with performance, content management, and analytics.

Partnerships that matter

To deliver best-in-class solutions, we partner with trusted technology leaders such as Microsoft, Brivo, Eagle Eye Networks, Ingram Micro, pax8 and more. These partnerships ensure our software integrates seamlessly with the hardware and services you rely on every day.

Innovate. Automate. Accelerate.

We believe modern software should help you work smarter — not harder. With JEKA you can streamline processes, automate routine gate and portal operations, and unlock new opportunities for growth. Reach out to discuss your goals and see how our team can help.

Getting help

Support for every JEKA product runs through one place:

• Support portal — browse the knowledge base or submit a ticket at [portal.jekasoftware.com/support](https://portal.jekasoftware.com/support). No account is required to open a ticket.
• Email — write to [support@jekasoftware.com](mailto:support@jekasoftware.com) and our team will follow up.

When you submit a ticket you'll receive a confirmation email with a JEKA reference number; simply reply to that email to continue the conversation. See "How to Submit a Help Desk Ticket" for the full walkthrough.

Ready to transform?

We'd love to partner with you. Explore MyWatchtower and Horizon in this knowledge base to see what each product offers, or contact our team for a personalized consultation. Let's build something extraordinary together.