The Property tab of your property page shows the address, the occupancy and the notes of the property. You change all three in one dialog, Edit property. This article tells you how. For a tour of the whole page, see *Managing Your Property*.
Open your property page
- On a computer, select your property in My properties on your dashboard.
- On a phone, tap Property in the bottom bar. The My property menu opens. Tap Property in the menu.
If you have more than one property, select the address at the top of the page, then choose the property. The Property tab opens first.
What the Property tab shows
The tab has a row for each part of the property. Select a row to open it or close it.
- Address: the Street, the City, the State and the ZIP code.
- Occupancy: the Status (Occupied or Vacant), the Vacancy start date and the Vacancy end date.
- Notes: the Property notes. Community staff also see the Gate attendant notes here.
- Call order: the people that gate staff call about a visitor. This list has its own Edit button. See *Set Your Contact Priority List*.
Edit the details
1. Open the Edit property dialog:
- On a computer, select Edit at the top of the page.
- On a phone, tap the ⋯ button at the top of the page, then tap Edit.
2. Change the fields that you need. Each section is described below.
3. Select Save. The button is available only after you change a field, and only while each address field has a value.
On a phone, the dialog fills the screen.
Address
Type the Street, the City and the Zip code, and choose the State. Gate staff search for your address when your visitors arrive, so keep it exact. A unit number has no field of its own. Type it in Street.
When you change the street, MyWatchtower also changes the address on the guests, vendors, vehicles and residents of the property.
Occupier notes
Type the Notes that each person of the property and gate staff can see. The Property tab shows them as Property notes. Gate staff see them in the Mission Control dashboard when they process a visitor for your address. Keep the notes short and current.
Vacancy (optional)
If the property is empty for a period, set the Vacancy start date and the Vacancy end date.
- Set both dates. The status changes to Vacant only when today is between the two dates.
- A date cannot be before today. The end date cannot be before the start date. The same day for both dates is permitted.
- If you choose an end date before the start date, the dialog clears the end date and shows "Vacancy end date must be after start date".
- To remove a date, select the clear button in its field.
During the vacancy, gate staff see that the property is vacant, with the vacancy period, in the Mission Control dashboard. After the end date, MyWatchtower changes the status back to Occupied and removes the two dates.
Gate attendant notes
Type the Gate attendant notes for the gate staff of your community. Gate staff see these notes in the Mission Control dashboard. On the Property tab, only community staff see them.
Who can edit the details
The Edit control shows only when your role can change the details of the property.
- By default, only the Owner of a property can edit the address, the vacancy and the notes.
- A Manager can change the Call order, but not the details.
- A Resident cannot change the details or the Call order.
- In the community, the Admin role can edit the details. Other staff roles can change the Call order only.
If you do not see Edit, ask the Owner of your property or your community office to make the change. Your community can give the Manager role the permission to edit the details.
The dialog has no field for the account number, the lot number or the mailing address of a property.