Roles and permissions

Add each person who lives at your property, and choose if they get a MyWatchtower account.

Copy a staff role or a property role into a new role, then change its name and its permissions.

Make a new staff role or property role, then choose what each person who has it can do.

Change the address, the vacancy dates and the notes of your property in the Edit property dialog.

Find the groups, access levels and schedules that set which doors each person can open, and when.

Create, edit and delete user accounts in Access > User List, and find, open and delete residents and users in Community > Residents.

Open Settings > Roles to see the staff roles and the property roles, set the access of a role on its cards, and learn the rules of the role order.

Learn what the Owner, Manager and Resident property roles can do, how the order of the roles works, and how to give a person a property role.

Move the staff roles and the property roles into a new order on Settings > Roles, then select Save order.

Find a change in the audit log of your community, see who made it and when, and compare the old and new values.

Learn what each tab of Settings holds and which permission shows it, so you can find the right place to change a community setting.

Orientation to the Community Admin Center - the dashboard where administrators open every Horizon management tool their permissions allow.

Shape your community site's navigation in Manage Menu - add and remove items, drag-and-drop to reorder and nest submenus, and set which roles see each item.

The User Management module is the hub for administering community members in Horizon. It allows you to view everyone with access to the portal, create new accounts, assign roles and adjust permissions, ensuring that only authorized individuals can ...