Settings Module Overview

Settings Module Overview

The Settings module is where admins configure their community. Select Settings in the left navigation. The tabs you see depend on your permissions and enabled features: Profile, Settings, Hardware, Camera Settings, Unstaffed Gates, Announcements, Roles, and — for JEKA staff only — System.

Profile

General community information and the resident-facing message banner, laid out on the same card surface as your personal account settings. As you edit, the action bar shows a live save state, and if you try to leave with unsaved changes MyWatchtower warns you before anything is lost.

• Basic Information: community name, a short description, and a billing email.
• Address Information: street address, city, state, and ZIP code.
• Message of the Day: toggle Enable Message of the day and enter a message. It appears as a banner on members' dashboards until you change or disable it — see Set the Message of the Day.

There are no invite settings — joining a community now works through address search and property requests, so there is no invite name or sign-up link to configure.

Settings (community features)

Feature toggles that apply community-wide, with the same action bar and unsaved-changes warning as the Profile tab:

• QR Codes: Enable QR codes and Max uses per day — see Enable QR Codes and Set the Daily Cap.
• Reporting: Enable incident reporting, Allow 'Other' category, and Manage Categories — see Enable Incident Reporting.
• PIN Settings: Enable Kiosk PIN codes, Enable property-wide PINs, and the minimum PIN length slider — see Enable Kiosk PIN Codes.

Announcements

One-shot mass sends to your community by Email and Push Notification (SMS is not offered). An announcement goes out immediately and cannot be recalled. See Send a Mass Announcement.

Hardware

For communities on Brivo or HID (one provider per community), with two views: Controllers and Access Points. Detail dialogs cross-link controllers and the doors they drive, staff with gate permissions can open a door directly, and Refresh re-checks hardware status. Doors show as disconnected when their controller is offline.

Roles

Where admins manage the community and property role builders — the plain-language category cards that define what each role can do, plus the role hierarchies. See "Managing Roles and Permissions" for the full guide.

Camera Settings, Unstaffed Gates, and System

• Camera Settings appears in communities with the Eagle Eye camera integration; see the Cameras article.
• Unstaffed Gates configures entry kiosks: the default help phone number, per-gate directory and help behavior, and kiosk device pairing.
• System is visible to JEKA staff only and controls platform maintenance mode.

Best practices

• Limit settings access to trusted admins — changes here affect the whole community.
• Rotate the MOTD so residents keep reading it, and keep the community name and address accurate.
• Double-check announcement content and recipient counts before typing SEND.
• Check the Hardware tab when gates misbehave; a disconnected controller is the usual culprit.