Account Module Overview

Account Module Overview

The Account area is where you view and manage your personal details, notification preferences, sign-in security, community memberships, and how the app looks. It is available to every signed-in user — residents, gate staff, managers, and administrators — although a few options vary with your role and community settings.

Opening your account

• Step 1: On desktop, select My Account at the bottom of the left-hand navigation sidebar. The account area opens on the Personal Details section, with a tab bar across the top for the other sections.
• Step 2: On a phone, tap Account in the bottom navigation bar. The mobile account screen shows an Account settings list: an identity card with your avatar, name, and email, followed by a row for each section with a short summary (which notification channels are on, your 2FA state, your communities, and your theme). Tap a row to open that section.

The five sections

Section	What it covers
Personal Details	Your profile information and contact details — your profile photo (which replaces the automatically generated initials avatar once you add one), first and last name, email address (with an Edit button to change it), and phone number.
Notifications	How and when MyWatchtower reaches you: switches for email notifications, push notifications, and incident reports. SMS is not offered.
Security	How you sign in: update your password via an emailed reset link, turn Two-Factor Authentication (2FA) on or off, and delete your account.
Communities	The communities where your access applies, and how to add more — joining works through an address search and a property request.
Appearance	How MyWatchtower looks on this device: Light and Dark preview cards, with a CURRENT chip on the active theme.

Saving your changes

Editable sections share one persistent action bar — pinned to the bottom of the screen on desktop, at the end of the section on mobile. While you have edits, it reads Unsaved changes and offers two buttons: Discard to throw the edits away, and Save (labelled Save changes on mobile) to apply them. The bar also tells you when a field needs attention, shows Saving your changes in progress, confirms All changes saved, and offers Retry if a save fails.

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Best practices

• Keep your name, email, and phone number current so your community's staff and management can reach you.
• Turn on Two-Factor Authentication under Security for a much safer account.
• Use the Communities section to add access when you move or take on a new property, rather than creating a second account.
• Only delete your account if you no longer need access to any MyWatchtower community — deletion is permanent and cannot be undone.