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MyWatchtowerAccess control and visitor management105 articles Incidents & InsightsReporting & task management8 articles HorizonCommunity websites22 articles JEKA SoftwareCompany, contact, and billing4 articles

community-admin 63 account 29 getting-started 23 guests 23 website-content 17 credentials 16 entries 15 kiosk 15 qr-codes 15 roles-permissions 14 mission-control 12 sign-in 12 notifications 10 pins 10 incidents 8 support 8 vendors 8 vehicles 6 cameras 2

Help articles · notifications

Account Module OverviewOverview of the Account area's five sections — Personal Details (including your profile photo), Notifications, Security, Communities, Appearance.Answering a Gate Call from Your PhoneWhat happens on your phone when a visitor calls you or requests entry from a gate kiosk, and how you approve or deny the entry.Community Announcements and the Message of the DayTwo ways to reach your whole community — the persistent Message of the Day banner and one-time email and push announcements.Community NewsletterNONE How to Configure Your Notification Settings in MyWatchtowerA step-by-step walkthrough of configuring notifications: opening the Notifications section, choosing among the email, push, and incident-report switches, saving with the action bar, and checking device-level push permissions.Managing NotificationsThe Notifications section's three switches — email, push, and incident reports — how saves work through the action bar, device-level push permissions, and the email unsubscribe link flow.Managing Your Account SettingsHow to open your account settings on desktop and mobile, what each of the five sections covers, and how the Unsaved changes / Discard / Save action bar works, with pointers to the detailed per-section guides.Send a Community NewsletterCompose and send a newsletter from Manage Newsletter - write it in the editor, attach files, preview the email, send to confirmed subscribers, and review the send history.Send a Mass AnnouncementCompose a one-time email and push announcement to your whole community, check the live preview and recipient counts, and confirm by typing SEND.Set the Message of the DayPut a persistent banner on your community's dashboards from Settings > Profile — up to 200 characters, shown until you change or disable it.

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