Your Horizon community website includes a built-in Newsletter so the community can email news straight to subscribers' inboxes. This guide covers subscribing for residents and visitors, then composing and sending for community admins.
Subscribing to the Newsletter
- Step 1: Open the Newsletter page on your community website.
- Step 2: Enter your email address. You can also add a phone number if you like — it is optional.
- Step 3: Agree to the terms. The sign-up form links your community's terms page along with the JEKA Software Terms of Service and privacy policy.
- Step 4: Submit the form, then check your inbox for a confirmation email and follow its link. Your subscription is not active until you confirm — this double opt-in keeps the list limited to people who really asked to join.
A confirmation landing page tells you when you are all set. If the confirmation email never arrives, return to the Newsletter page and use the resend confirmation option. If you unsubscribed in the past and want back in, just sign up again — re-subscribing is supported.
Unsubscribing
Every newsletter includes an unsubscribe link. Following it takes you to the community site's unsubscribe page, which removes your address from the list. You can re-subscribe later at any time.
For Admins: Composing and Sending
Admins with newsletter permissions compose, preview, attach files and send from Manage Newsletter in the Community Admin Center — see Send a Community Newsletter for the step-by-step guide.
For Admins: Send History
Every past send, with search by date or title and a per-send recipients view, is covered in Send a Community Newsletter.
Need Help?
Questions about newsletter content belong with your community's admins. For technical problems with subscribing or sending, submit a ticket to JEKA Support.