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MyWatchtowerAccess control and visitor management105 articles Incidents & InsightsReporting & task management8 articles HorizonCommunity websites22 articles JEKA SoftwareCompany, contact, and billing4 articles

community-admin 63 account 29 getting-started 23 guests 23 website-content 17 credentials 16 entries 15 kiosk 15 qr-codes 15 roles-permissions 14 mission-control 12 sign-in 12 notifications 10 pins 10 incidents 8 support 8 vendors 8 vehicles 6 cameras 2

Help articles · sign-in

"Getting Started: Creating Your Account"Create a MyWatchtower account with email or Google/Apple, then finish the welcome wizard to connect to your community — no invite code needed.Account Module OverviewOverview of the Account area's five sections — Personal Details (including your profile photo), Notifications, Security, Communities, Appearance.Account SecurityManage your Horizon password, set up multi-factor authentication where your community has it configured, and see how social sign-on fits in.How to Change Your Email AddressChanging your login email from Personal Details: the Edit button in the Contact Information card, the confirmation link sent to your new address, and when an email change is actually needed.How to Change Your PasswordChanging your password from the Security section: the Update Password button sends a reset link to your email, and you choose the new password from that link.How to Delete Your AccountDeleting your account from the Security section's Account Deletion card: the type-your-email confirmation dialog, immediate sign-out, what data is removed and on what timeline, and the email fallback if you can't use the button.How to Reset Your PasswordResetting a forgotten password from the sign-in screen's Forgot password? link, plus the signed-in alternative via Security > Update Password, with troubleshooting tips.How to Turn on Two-Factor AuthenticationEnabling 2FA from the Security section: the Enable Two-Factor Authentication stepper with QR code or manual code, six-digit verification, the deliberate sign-out afterward, and how to disable it again.Security and Password SettingsThe Security section's Sign-In card: updating your password via an emailed reset link, the 2FA row with its Enable 2FA / Disable 2FA flow, and the Account Deletion card with its type-your-email confirmation dialog.Updating Your Personal DetailsUpdate your name, email, phone number, and profile photo in Personal Details — your photo replaces the automatically generated initials avatar.What Is Social Sign-On and How Do I Use It in Horizon?How social sign-on works in Horizon - join with your invite code, then sign up and sign in with a supported identity provider instead of a password.What Is Social Sign-On and How Do I Use It?Sign in to MyWatchtower with Google, Apple, or Facebook instead of a separate password — and how social sign-up hands off to onboarding.

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