How to Change Your Email Address

How to Change Your Email Address

Your email address is also your MyWatchtower login, so changing it includes a confirmation step. You make the change from the Personal Details section of your account.

On your phone

• Step 1: Tap Account in the bottom navigation bar.
• Step 2: Tap Personal Details in the section list.
• Step 3: In the Contact Information card, tap Edit next to your email address.
• Step 4: Enter your new email address in the dialog and confirm the change.

On your computer

• Step 1: Click My Account at the bottom of the left-hand navigation sidebar. You'll land on the Personal Details section.
• Step 2: In the Contact Information card, click Edit next to your email address.
• Step 3: Enter your new email address in the dialog and confirm the change.

Confirm the new address

After you submit the change, you'll see this message:

> Email update initiated! Please check your new email inbox for a confirmation link. Your login email will only change after you confirm the new address.

• Step 1: Open the inbox of your new email address.
• Step 2: Find the confirmation email from MyWatchtower (check spam if you don't see it) and follow the link.
• Step 3: Once confirmed, sign in with your new email from then on. Until you confirm, your old email keeps working as your login.

Why change your email?

Changing your email address can cause confusion if it isn't necessary. Do not change it unless:

• You are moving to a new email provider
• You no longer have access to your old email address

Tip: If you sign in with one of the social buttons (Google, Apple, or Facebook) and want to change the email tied to your account, contact support first if you're unsure how the change will affect your sign-in.

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Need help?

Use the Contact Support page in the app, or ask your community's management office for assistance.