Account

Manage your personal details, notifications, sign-in, communities and theme in the Account area.

Add each person who lives at your property, and choose if they get a MyWatchtower account.

Keep the resident list of your property current. Let new household members request access, then edit or remove people from the Residents tab.

Review the property requests of new residents, then approve or deny each one.

Choose the light theme or the dark theme for MyWatchtower on each device that you use.

Create a MyWatchtower account, add your phone number and your home address, verify your email address, then wait for your community office to approve your request.

Change the email address that you use to sign in to MyWatchtower, then confirm the new address from the email that MyWatchtower sends.

Change your MyWatchtower password from the Security section of your account, or reset it from the sign-in page if you forgot it.

Choose which notifications reach you by push, by email and in the app, for your community and for each of your properties.

Delete your MyWatchtower account from the Security section of your account, and learn what MyWatchtower removes and when.

Add, remove and put in order the people that gate staff call about a visitor to your property.

If you forgot your MyWatchtower password, get a reset link by email from the sign-in page, then set a new password.

Turn on two-factor authentication in the Security section of your account, so that each sign-in asks for a code from your authenticator app.

See the communities of your account, switch between communities and properties, and request access to another property or community by address search.

Create, edit and delete user accounts in Access > User List, and find, open and delete residents and users in Community > Residents.

Find your notification settings, read the table of types and channels, change a setting, allow push on your phone, and use the two links at the bottom of an email.

Open your account settings on a computer or a phone, find each of the five sections, and save or discard changes to your personal details.

Send a property request to connect your account to your home, add documents, and follow the request until your community office approves it.

Change your password, turn two-factor authentication on or off, or delete your account in the Security section of your account.

Compare the MyWatchtower web app with the iPhone and Android apps, and choose the one that is right for you.

Learn how a user with a MyWatchtower account differs from a resident record without an account, and which one to add for each person in your household.

Change your name, phone number, profile photo or email address in the Personal Details section of your account.

Open the doors and gates of your community from the MyWatchtower app when you are near them.

A new user's guide to the main parts of MyWatchtower. They are your account, the resident dashboard, the Mission Control dashboard and the entry kiosk.

Sign up for MyWatchtower and sign in with your Google, Apple or Facebook account, with no separate MyWatchtower password.

Manage your Horizon password, set up multi-factor authentication where your community has it configured, and see how social sign-on fits in.

How social sign-on works in Horizon - join with your invite code, then sign up and sign in with a supported identity provider instead of a password.

Which billing details community admins change themselves, which changes to request from JEKA's billing team, and where to send each question.