How to Change Your Password

Change your MyWatchtower password from the Security section of your account, or reset it from the sign-in page if you forgot it.

To change your password, use the Security section of your account. You need your current password. If you forgot it, use Forgot password? on the sign-in page instead.

Open Security

On a phone, tap Account in the bottom navigation bar. You can also tap your avatar at the top of the screen, then tap Account. In the Account settings list, tap Security.

On a computer, select My account at the bottom of the left navigation. Then select the Security tab. If the window is short, select the ⋮ button at the bottom of the navigation, then select Account.

In the Sign-in card, the Password row reads "Change your password. You need your current password."

The Security section on a phone. The Sign-in card shows the Password row with the Update password button.

Change the password

1. In the Password row, select Update password. The Update password dialog opens.

2. In Current password, type the password that you use now.

3. In New password, type the new password.

4. In Confirm password, type the new password again.

5. Select Update password.

To see what you typed in a field, select the eye button in that field.

The Update password dialog on a phone, with the Current password, New password and Confirm password fields

If two-factor authentication is on for your account, the dialog then asks for a code. Type the 6-digit code from your authenticator app in Verification code, then continue.

When the change is complete, this message shows: Your password has been updated. Please sign in again. MyWatchtower signs you out on each device. Sign in again with the new password.

Password rules

The new password must:

Have at least 8 characters.

Have a lowercase letter, an uppercase letter, a digit and a symbol.

Be different from your current password.

If the new password breaks a rule, the dialog tells you which rule. If the current password is wrong, the dialog shows Current password is incorrect.

Forgot your password?

1. If you are signed in, sign out.

2. On the sign-in page, select Forgot password?.

3. Type your email address in Email address, then select Send reset link.

4. Open the email from MyWatchtower and follow the link.

5. Type the new password in New password and in Confirm new password, then select Update password.

If you sign in with Google, Apple or Facebook and have no MyWatchtower password, use these steps to set one.

Two-factor authentication

In the same Sign-in card, you can turn on two-factor authentication. Select Enable 2FA in the Two-factor authentication (2FA) row.

Need help?

On a computer, select Help center in the navigation. You can also contact your community office.