"Getting Started: Creating Your Account"

Getting Started: Creating Your Account

Creating a MyWatchtower account is the first step to managing guests, vehicles, and entry codes for your home. This guide is for new residents signing up for the first time and walks through the welcome wizard that runs right after sign-up.

You do not need an invite code. MyWatchtower no longer uses invite codes or community sign-up links — you simply create an account and search for your address.

Creating Your Account

You can sign up with an email and password, or with an existing Google or Apple account.

Sign up with email:

• Step 1: Open the MyWatchtower app or go to the sign-up page and choose Sign Up.
• Step 2: Enter your first and last name, email address, and a password, then submit the form.
• Step 3: The welcome wizard starts automatically and guides you through the rest of setup.

Sign up with a social account:

• Step 1: On the sign-up page, tap the Google or Apple button at the top of the form.
• Step 2: Approve the sign-in with that provider — no separate MyWatchtower password to create.
• Step 3: You land straight in the welcome wizard to finish setup.

Either way, everything after this point is the same.

Completing the Welcome Wizard

The wizard collects everything needed to connect you to your community:

• Step 1: Add your phone number. Staff at the gate use this to reach you about visitor entries.
• Step 2: Search for your address. Type at least three characters of your street address and pick your home from the matching results.
• Step 3: Confirm your home. Review the property that was found and confirm it is yours.

If your address does not come up in the search, the wizard offers two paths:

• Select your community from a list and continue from there.
• Contact your community office if your community is not listed — the office can help get your property set up.

Verifying Your Email

Email verification happens at the end of onboarding, not the beginning, so you can finish the wizard first. When prompted, check your inbox for a verification message and follow the link to confirm your address. If the message does not arrive, check your spam folder.

What Happens Next

Once you confirm your home, your request goes to your community for review. Until it is approved you are a Pending Resident and will see a limited view of the app. After approval, your Dashboard unlocks your property, guests, vehicles, and entry codes. See Requesting Access to Your Property for how requests are reviewed.

Need Help?

If you get stuck during sign-up, use the Contact Support form in the app or reach out to your community's management office.