How to Delete Your Account

How to Delete Your Account

Warning: Deleting your account permanently removes your account and all associated data. This cannot be undone.

You can delete your account yourself in the app or on the website, from the Security section of your account.

Where to go

• Step 1: On your phone, tap Account in the bottom navigation bar; on your computer, click My Account at the bottom of the left-hand sidebar.
• Step 2: Open the Security section.
• Step 3: Scroll to the Account Deletion card. It explains: "Deleting your account will permanently remove your account and all associated data."

Confirming the deletion

• Step 1: Select Delete Account.
• Step 2: A dialog opens: "You are about to delete your account," showing your email address, with a red warning: once confirmed, you will be immediately signed out and permanently lose access to all properties and communities. This cannot be undone.
• Step 3: To proceed, type your email address into the confirmation field — it must match exactly.
• Step 4: Select Delete Account (or Cancel to back out).
• Step 5: On success you'll see "Account deleted successfully. You'll be signed out."

What gets deleted

When your account is deleted:

• Your personal information (name, email, phone) is permanently removed
• You lose access to all properties and communities right away
• Deletion finishes within 30 days
• Data is removed from backup systems within 180 days

If you own or manage properties, transfer ownership or remove yourself properly before deleting your account.

What we keep

We delete your data unless we must keep some for legal rules, court cases, or other legal reasons. Any kept data is very limited, stored safely, kept only as long as required by law, and used only for legal compliance.

If you can't use the button

If you're unable to sign in or the deletion dialog won't complete, email compliance@mywatchtower.app with the subject "Account Deletion Request", including your full name, the email address on your account, and a clear statement that you want your account deleted. We reply within 3 business days, and you'll receive confirmation when the deletion is done.

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Questions?

Email compliance@mywatchtower.app with "Account Deletion Inquiry" in the subject line, or see the Privacy Policy and Terms of Service linked at the bottom of the app's sign-in pages.