The audit log shows each change to the records of your community: who made it, when, and what changed. Open it in Access > Audit Logs.
This article is for community staff. You see the Audit Logs tab when your role can view the activity history. With the default roles, only an Admin can. In the role editor, this permission is Activity history > View.
MyWatchtower keeps each change for 90 days.
Find a change
The list opens on the changes of the last 7 days, newest first.
Use these controls to find a change:
- Search audit logs: type at least 3 characters. The search finds the name of a record, the name of the person who made the change, the action, such as "updated", or the type of record, such as "guests".
- Date range: select Today, Last 3 days, Last 7 days, Last 30 days or Custom range.
- Sort: select Newest first or Oldest first.
On a phone, select Filters to set the date range and the sort.
With Custom range, set Start date & time and End date & time. The start can go back 90 days, and the end cannot be after now. The range can be 30 days at most. A longer range shows "Date range cannot exceed 30 days. Please select a smaller range." and the list does not load until you change it.
Each filter that you set shows as a chip above the list. Select Clear all to remove them. The address of the page keeps your search, your filters and your page, so you can copy the link and open the same view again.
Read the list
On a computer, the list has four columns:
- Change: the action, such as Updated, and a description, such as who updated which record.
- Record: the name of the record that changed.
- By: the person who made the change. A change that MyWatchtower or a kiosk made shows System or Kiosk.
- When: the date and time of the change.
The icon of each row shows the action. A green plus is a new record. A blue pencil is a change. A red bin is a deletion. A green check is an approved property request, and a red X is a denied one. A grey clock is any other action.
Compare the old and new values
Select a row to open its details. The title gives the action, the person and the time.
- Basic Information shows the description, the table, the record, the property ID, the user and the community ID.
- Changes shows what changed. With Show Comparison on, each changed field shows Previous: in red and New: in green. Turn Show Comparison off to see the full Previous Data: and New Data:. A new record has only New Data:, and a deleted record has only Previous Data:.
If an update changed nothing that the comparison can show, it says "No differences found in the data structure."
Select Close to go back to the list.
The Audit tab of a property
A property also has an Audit tab. It lists each change to the property and its records, newest first, for the last 90 days. You can search it, but it has no date range. Select a row to open the same details.
When the list is empty
- No changes in this date range: select a wider date range.
- No changes match: select Clear filters or Clear search.
- Could not load changes: select Try again. Your search and filters stay.
- Not available offline: the audit log has no offline data. Leave offline mode to see it.
If you cannot see the Audit Logs tab, your role does not include the activity history. Ask your community Admin.