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Reviewing Audit Logs

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This guide is for community staff and Admins who review activity records in Access > Audit Logs ("Track all system activities and user actions"). The tab appears when your role can view audit logs.

Filtering the Log

Two controls narrow the list:

Custom Range reveals Start Date and End Date pickers. Dates can reach back up to 90 days and cannot pass today, and the span between them is capped at 30 days — a wider selection shows "Date range cannot exceed 30 days. Please select a smaller range." and results pause until you narrow it. There is no separate event-type dropdown; combine text search with the date range to zero in on what you need.

Reading the List

Each row leads with an icon colored by the action verb the log recorded:

ActionIcon
CreateGreen plus
UpdateBlue pencil
DeleteRed bin
ApproveLight-green check
DenyRed X
OtherGrey history

The bold primary line reads "{Action} - {record}", followed by a description and a date chip.

The Detail Dialog and Change Comparison

Click any row to open its detail dialog, headed "{Action} by {userName}" with a timestamp. It has two parts:

The comparison is the fastest way to answer "who changed this, and from what to what" — for example, confirming which schedule a group's door was moved to, or what a user's role was before an edit. Click Close to return to the list.

When the List Is Empty

"No audit logs found" means nothing matched your search and date range — widen the range or clear the search. If the page reports "Error loading audit logs", refresh and try again.

Need Help?

If the Audit Logs tab is missing entirely, your role does not include audit-log access — ask your community Admin, or submit a help desk ticket.

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Still stuck? Open a ticket — the subject and this article are filled in for you — or email support@jekasoftware.com.