Dashboard Overview (for Admins & Gate Staff)

The staff Dashboard is the overview page community staff see after signing in to MyWatchtower. It surfaces announcements, the latest property requests, and recent entry activity, and it is one of three staff views you can switch between at any time.

> Note: Residents see a different, simplified dashboard built around their own property, wallet, and doors. This article covers the staff view.

The Dashboard mode selector

Staff views share a single mode selector with three options: Dashboard, Mission Control, and Analytics. Use it to jump between the overview, the live gate workspace, and entry-trend charts without leaving the page. (Mission Control's old Exit button is gone — switch modes with the selector instead.)

• Gate staff who can operate gates are taken straight to Mission Control when they select Dashboard in the left navigation; switch to the Dashboard mode from the selector.
• The Analytics view holds the entry charts (7/30/90-day windows, totals and daily averages). The charts that used to sit on the Dashboard itself have moved there.

Welcome panel and Mission Control

• At the top of the Dashboard you'll see a greeting and the name of the community (or community group) you are viewing.
• A Mission Control call-to-action ("Manage live gate operations") opens the live gate workspace where you process visitors, scan licenses and QR codes, and record entries.
• If you belong to more than one community, confirm you're viewing the right one and switch using the community switcher in the navigation bar footer.

Message of the Day (MOTD) banners

The Dashboard can show two kinds of MOTD banners, and neither can be dismissed — they stay until the message is changed or disabled:

• Community MOTD — a blue/purple banner set by your community's admins under Settings > Profile (up to 200 characters). Use it for property-specific notices such as updated entry procedures or upcoming events.
• JEKA MOTD — amber platform-level banners set by the MyWatchtower team. Up to two can appear at once (a global message and a community-targeted one). If a JEKA banner raises a question, contact MyWatchtower support rather than handling it locally.

Latest Property Requests

This panel lists pending property requests — residents asking to be attached to an address, with any documents they uploaded. Select View All to open the full Property Requests queue under Access, where you can approve or deny each request. When a request is approved, the requester is automatically added to that property's contact priority list.

Latest Entry Activity

A feed of the most recent entries into the community. Each row leads with the entrant's name, followed by the property and the entry time — the same order as every other entry list in the app. Select View All to open the full entry log, where you can search, filter by access point or gate attendant, and open any entry for full detail.

Tips and best practices

• Process property requests daily so new residents aren't left waiting.
• Keep the community MOTD current — an outdated banner confuses staff at shift change.
• Use the Analytics mode regularly to spot changes in entry volume or denial rates.
• Verify the community name in the header before acting when you manage more than one community.