Enable Kiosk PIN Codes

Enable Kiosk PIN Codes

Communities with entry kiosks can let visitors type a PIN code on the kiosk keypad — but only after PINs are enabled in the community settings. This guide covers the two PIN toggles and the minimum-length slider.

The PIN settings

• Step 1: Go to Settings in the left navigation and open the Settings tab (community features). You need the community-settings permission to see it.
• Step 2: In the PIN Settings section:
• Turn on Enable Kiosk PIN codes — the master switch for PIN entry.
• Optionally turn on Enable property-wide PINs — available only while kiosk PINs are on — to let each property carry one shared PIN in addition to personal ones.
• Set the minimum PIN length with the slider, from 4 to 12 digits.
• Step 3: Save your changes from the action bar. The page warns you if you try to leave with unsaved changes.

What appears for residents

With kiosk PINs enabled:

• Residents can give a guest or vendor a personal entry PIN from the Access step of the creation wizard (Enable kiosk pin access), with generated or custom codes.
• Their PINs appear in the PIN CODES section of the wallet, labeled Personal or Property.

With property-wide PINs also enabled, the Property page gains a PIN tab with the Property Kiosk PIN card and a PIN usage history.

Staff-side, the PINs tab of the Access module appears for roles with PIN permissions — that's where community-wide and emergency PINs are managed.

What appears on kiosks

The kiosk main screen offers a PIN entry card; visitors type their code on the keypad and, when the PIN is valid, the kiosk shows Access Granted and the gate opens.

How the minimum length is applied

Custom PINs must meet the minimum length you set here, and every PIN must be unique within the community. Emergency PINs are the exception — the community minimum does not apply to them.

Related articles

• "Using Kiosk PIN Codes" — the resident side: personal PINs, the Property PIN, and the kiosk keypad.
• "Community PINs and Emergency PINs" — the staff side: property and personal PINs from the Access module, plus emergency (EMS) PINs.