Kiosk
Loading articles…
Still stuck?
We just need your email address. Or write to support@jekasoftware.com — either way it lands with the same team.
Loading articles…
We just need your email address. Or write to support@jekasoftware.com — either way it lands with the same team.
15 articles in MyWatchtower
Answer an entry request or a call from a visitor at a kiosk, and set who the gate calls for your property.
Create, see, change and remove the kiosk PINs and emergency PINs of your community on the Credentials tab of Access.
Turn on kiosk PIN codes for your community, set the minimum PIN length, and choose where new PINs are issued.
Type your PIN on the keypad of the entry kiosk to get entry at a gate with no staff, and learn what each message on the keypad means.
Scan the QR code from your host at the entry kiosk of a gate, and learn what each result screen means.
Learn what a visitor sees at the MyWatchtower entry kiosk of a gate with no staff, from the entry buttons to the result screens and the screen for a lost connection.
Use the Get help button of the entry kiosk to find a fix for a common problem at the gate, or to call for help when the fix does not work.
Give a guest or a vendor a personal kiosk PIN when you add or edit the person, and tell your visitor how to enter with it at the kiosk.
Use the Directory of the entry kiosk to find a resident or a property, then call the resident or send an entry request.
Learn what Live Assist is, why the MyWatchtower apps call it Live Agent, and what your community sees of it in the gate settings and at the kiosk.
Learn the difference between a personal PIN, which belongs to one person, and the property PIN, which your whole household shares, and find each one in the app.
Play back the short clips that a kiosk saves when there is movement at the gate, so that you can review entry activity later.
Pair a kiosk tablet with a gate, set the Help button and the directory of each gate, and finish the setup on the tablet.
Learn what each tab of Settings holds and which permission shows it, so you can find the right place to change a community setting.
Learn the two kinds of kiosk PIN, manage the PIN of your property, find your PINs in the wallet, and enter with a PIN at the kiosk.