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Learn what each tab of the Access section does and which staff roles see it.

Manage your personal details, notifications, sign-in, communities and theme in the Account area.

Add each person who lives at your property, and choose if they get a MyWatchtower account.

Keep the resident list of your property current. Let new household members request access, then edit or remove people from the Residents tab.

Answer an entry request or a call from a visitor at a kiosk, and set who the gate calls for your property.

Review the property requests of new residents, then approve or deny each one.

Give a credential to a holder, move it to a new holder, or take it from its holder and keep it on file.

Turn on auto-open so that a gate opens as you drive up to it, or use an open button on your iPhone lock screen.

View live camera feeds, search recorded video and plate reads, see which visitors are still on site, play back kiosk clips, and link cameras to access points.

Choose the light theme or the dark theme for MyWatchtower on each device that you use.

Copy a staff role or a property role into a new role, then change its name and its permissions.

Show a standing message on the dashboard of each member, or send a one-time announcement by email and push notification.

Find the properties, people, visitors, vehicles and entries of your whole community in one place.

Create, see, change and remove the kiosk PINs and emergency PINs of your community on the Credentials tab of Access.

Find, open and delete each entry QR code of your community from the Credentials tab in Access.

Create a group in a Brivo community, add its members, and give it doors on a schedule.

Give a resident, a guest or a vendor a new card or PIN credential with the New credential wizard.

Make a new staff role or property role, then choose what each person who has it can do.

Add a property to your community with its address, then finish its setup on the property page.

Add a guest, vendor or resident who has no record yet, then record their entry in Mission Control.

Create a schedule that sets the days and hours when a group or an access level can open its doors.

Create an HID access level, give it doors on a schedule, add the credentials that hold it, and delete a level after you check who loses access.

Read the staff dashboard, move between Dashboard, Mission Control and Analytics, and open the newest property requests and entries.

Delete a credential for good, choose a gentler action when one fits, and know which other actions also remove credentials.

Learn what MyWatchtower does for residents and community staff, and how to start.

Change the groups or access levels and the end date of a credential, then check the result on its page.

Change the details of a guest or vendor of your property, restrict a person, or delete a person from your list.

Change the address, the vacancy dates and the notes of your property in the Edit property dialog. Community staff can also change the lot number.

Turn on kiosk PIN codes for your community, set the minimum PIN length, and choose where new PINs are issued.

Turn on entry QR codes for your community and set how many times one code can be used each day.

Type your PIN on the keypad of the entry kiosk to get entry at a gate with no staff, and learn what each message on the keypad means.

Scan the QR code from your host at the entry kiosk of a gate, and learn what each result screen means.

Learn what a visitor sees at the MyWatchtower entry kiosk of a gate with no staff, from the entry buttons to the result screens and the screen for a lost connection.

Use the Get help button of the entry kiosk to find a fix for a common problem at the gate, or to call for help when the fix does not work.

Create a MyWatchtower account, add your phone number and your home address, verify your email address, then wait for your community office to approve your request.

Give a guest or a vendor a personal kiosk PIN when you add or edit the person, and tell your visitor how to enter with it at the kiosk.

Find the groups, access levels and schedules that set which doors each person can open, and when.

Check the controllers and access points of your community, open a door or a gate, keep an access point open, and set where residents can open a door from the app.

Learn how the MyWatchtower web app, the phone apps and the kiosk tablets get updates, and what you need to do on each one.

Add a vehicle to your property, change its details, link it to a person, or delete it from the Vehicles tab.

Add a guest or a vendor to your property with the guest wizard, and set when the person can enter.

Change the email address that you use to sign in to MyWatchtower, then confirm the new address from the email that MyWatchtower sends.

Change your MyWatchtower password from the Security section of your account, or reset it from the sign-in page if you forgot it.

Choose which notifications reach you by push, by email and in the app, for your community and for each of your properties.

Create an entry QR code for a guest, a vendor or a resident of your property, then share, download or delete the code.

Delete your MyWatchtower account from the Security section of your account, and learn what MyWatchtower removes and when.

Add, remove and put in order the people that gate staff call about a visitor to your property.

Find the property that a visitor wants to go to and the person at that property in Mission Control, then check the contacts before you record the entry.

If you forgot your MyWatchtower password, get a reset link by email from the sign-in page, then set a new password.

Put a person on the deny list of your property, or of the whole community if you are community staff, and remove a restriction.

Scan the entry QR code of a visitor in Mission Control so that MyWatchtower selects the property and the visitor, then approve or deny the entry.

Turn on two-factor authentication in the Security section of your account, so that each sign-in asks for a code from your authenticator app.

Add a guest or a vendor to your property with the guest wizard, so that gate staff can find the person when the person arrives.

Give a new guest or vendor a QR code for the gate on the last step of the guest wizard.

Use the Directory of the entry kiosk to find a resident or a property, then call the resident or send an entry request.

Learn what Live Assist is, why the MyWatchtower apps call it Live Agent, and what your community sees of it in the gate settings and at the kiosk.

Give a guest or a vendor access with no end date, and change a guest or a vendor between permanent and dated access.

Make the text in MyWatchtower bigger or smaller with the text size setting of your phone, tablet or browser.

Find, filter and manage the cards and other access credentials of your community in Access > Credentials, and know which other actions remove credentials.

See the communities of your account, switch between communities and properties, and request access to another property or community by address search.

Create, edit and delete user accounts in Access > User List, and find, open and delete residents and users in Community > Residents.

Find, add, change, restrict and delete the guests and vendors of your property in the Visitors tab, and add a photo to each one.

Find your notification settings, read the table of types and channels, change a setting, allow push on your phone, and use the two links at the bottom of an email.

Find the QR codes of your property and your wallet, create a code, send it to a guest, and delete a code that you no longer need.

Find, add, edit and remove the restricted guests and vendors of your property, and manage community-wide restrictions if you are community staff.

Open Settings > Roles to see the staff roles and the property roles, set the access of a role on its cards, and learn the rules of the role order.

Add, change and delete the vehicles of a property on its Vehicles tab, link a vehicle to a person, and find each vehicle of the community in Community > Vehicles.

Add, find, change, restrict and delete the vendors of your property in the Vendors view of the Visitors tab.

Open your account settings on a computer or a phone, find each of the five sections, and save or discard changes to your personal details.

Open your property page, switch between your properties, read the sections of the Property tab and learn what each property role can do.

Use Mission Control to find the property and the visitor, call the contacts, open the gate and record each entry.

Open the selected gate from Mission Control without recording a visitor first, on a computer or a phone.

Learn how residents and community staff open a property page, and what each of its seven tabs shows.

Learn the difference between a personal PIN, which belongs to one person, and the property PIN, which your whole household shares, and find each one in the app.

Learn what the Owner, Manager and Resident property roles can do, how the order of the roles works, and how to give a person a property role.

Record an approved or denied entry for a visitor in Mission Control, and open the selected gate when you approve.

Move the staff roles and the property roles into a new order on Settings > Roles, then select Save order.

Send a property request to connect your account to your home, add documents, and follow the request until your community office approves it.

Reset a property when it changes hands, so that it starts again with no users, visitors, vehicles or credentials.

Play back the short clips that a kiosk saves when there is movement at the gate, so that you can review entry activity later.

Find a change in the audit log of your community, see who made it and when, and compare the old and new values.

Scan a visitor's driver's license on the License Scan page or in Mission Control, then record the entry for a property.

Change your password, turn two-factor authentication on or off, or delete your account in the Security section of your account.

Send a one-time announcement to your whole community by email and push notification, and find past announcements in Announcement History.

Show a standing message as a banner on the dashboard of each community member, and change or remove it when you need to.

Set the people that gate staff and the kiosk call about a visitor to your property, and the order in which they call them.

Limit the days and the hours when a guest or a vendor can enter, when you add the guest or later.

Pair a kiosk tablet with a gate, set the Help button and the directory of each gate, and finish the setup on the tablet.

Learn what each tab of Settings holds and which permission shows it, so you can find the right place to change a community setting.

Open a QR code at full screen, then send the image to your guest or save it on your device.

Stop a credential for a time without deleting it, and give access back when you unsuspend it.

Compare the MyWatchtower web app with the iPhone and Android apps, and choose the one that is right for you.

Open Analytics to see the entries of your community by day, by hour, by day of the week and by access point, and filter the charts.

Learn how a user with a MyWatchtower account differs from a resident record without an account, and which one to add for each person in your household.

Change your name, phone number, profile photo or email address in the Personal Details section of your account.

Learn the two kinds of kiosk PIN, manage the PIN of your property, find your PINs in the wallet, and enter with a PIN at the kiosk.

Open the doors and gates of your community from the MyWatchtower app when you are near them.

Keep the gate working when the MyWatchtower server does not answer. Download the community data, find visitors and record entries offline, and send the queued entries later.

Learn what each part of your resident dashboard shows, and use it to add a guest, create a QR code, open your wallet and see the latest entries at your property.

Open My Wallet to show your QR codes and PIN codes, open the doors you can use from the app, and create your first QR code or PIN.

Link a new access credential to a registered vehicle of the property, and find vehicle credentials in Access > Credentials.

See who came through the gate of your property or your community and when, and open the details of each entry.

A new user's guide to the main parts of MyWatchtower. They are your account, the resident dashboard, the Mission Control dashboard and the entry kiosk.

Sign up for MyWatchtower and sign in with your Google, Apple or Facebook account, with no separate MyWatchtower password.

Learn which credential formats your community can issue, who can hold a credential, and how a credential gets access to doors.

Switch between your communities, and work across the communities of a community group in lists, Mission Control and create forms.